Learn about the 'About You' screen in the Guest Portal:
The About You Screen is designed for 'soft info collection,' allowing guests to write a blurb about themselves and their travel plans. This screen helps property managers get to know their guests on a more personal level, which can go a long way in building a trusting relationship. By understanding your guests' preferences and intentions, you can tailor your services to meet their needs and create a memorable stay.
Setting Up the About You Screen
Customizing the About You Screen in Autohost is a straightforward process. Here’s how you can do it:
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Log into Your Autohost Account:
- Navigate to Guest Portal > Screens > About You.
- Navigate to Guest Portal > Screens > About You.
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Enable the About You Screen:
- Toggle the About You Screen option ON to enable it for your guests.
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Customize the Instructions:
- Provide clear instructions for guests on what information to include in their blurb. Encourage them to share details about themselves, their travel plans, and any special requests or preferences.
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Set Field Requirements:
- Determine if the About You field is mandatory for all guests or optional. Mark the field as required if necessary to ensure that you collect the desired information.
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Save the Configuration:
- Click "Save" to finalize your settings.