1. Autohost Help Center
  2. Managing Reservations

Additional Guests Verification

Overview

Autohost now offers an enhanced feature to streamline the guest portal verification process for additional guests on an existing reservation. This update provides property managers with a more efficient way to collect verification information for all guests staying at a property.

How to Use Additional Guests Verification

Step 1: Access Reservation Details

  1. Navigate to an existing reservation in your Autohost dashboard
  2. Scroll to the Reservation Details panel
  3. Locate the "Guests" section

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Step 2: Add Additional Guests

  1. Click on the new "+ Guests" icon
  2. A widget will appear allowing you to add additional guests' basic information
  3. You can add multiple additional guests as needed

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Step 3: Generate Guest Portal Links

  • Guest portal links will be automatically generated for each additional guest
  • You will need to manually send these links to the primary guest and/or additional guests

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Guest Portal Experience

  • By default, additional guests will go through the same guest portal verification process as the primary guest
  • This ensures consistent screening and verification across all guests

Best Practices

  • Communicate clearly with guests about the verification process
  • Send guest portal links promptly after adding additional guests
  • Ensure all guests complete their individual verification

Pricing Considerations

  • Each additional guest verification will be subject to standard Autohost fees
  • Flat fee per listing customers should monitor their reservation quota