The File Upload Screen is designed to allow guests to upload various types of documents as part of the check-in process. This can include proof of address, travel documents, pet documentation, or any other files that may be required for verification or compliance purposes. By collecting these documents, property managers can ensure that all necessary information is gathered and verified before the guest's arrival.
Setting Up the File Upload Screen
Customizing the File Upload Screen in Autohost is a straightforward process. Here’s how you can do it:
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Log into Your Autohost Account:
- Navigate to Guest Portal > Screens > File Upload.
- Navigate to Guest Portal > Screens > File Upload.
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Enable the File Upload Screen:
- Toggle the File Upload Screen option ON to enable it for your guests.
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Customize the Instructions:
- Provide clear instructions for guests on what types of documents they need to upload. Ensure that the instructions are easy to understand and follow.
- Provide clear instructions for guests on what types of documents they need to upload. Ensure that the instructions are easy to understand and follow.
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Save the Configuration:
- Click "Save" to finalize your settings.
- Click "Save" to finalize your settings.
The File Upload screen should not be used to collect government issues ID documents, or for submitting credit cards. These documents should be submitted securely through the appropriate screens (ID Verification, Security Deposit) to ensure security compliance requirements are met.