Managing Reservations

Learn about statuses, interpreting results and managing reservations

• Autohost 101 - Reservation - Guest Services
• Viewing your reservations
• Autohost Reservation Statuses
• Verification Statuses, Concerns & Recommendations
• Interpreting Verification Results
• Interpreting Fraud Results
• Find a guests Booking History
• Managing Security Deposits
• Charging a Security Deposit
• Security deposit declines due to "insufficient funds"
• Viewing and Handling Stripe Payments
• Stripe's refund processing time
• Handling Last-minute reservations (SMS)
• Cancelling reservation for declined guest
• Screening AI Chat
• Troubleshooting with the Activity Log
• Importing Reservations using CSV