To update credit card details for security deposit purposes, follow these steps:
- Confirm the guest has completed the initial verification process through the guest portal.
- Access your Autohost dashboard and navigate to the specific reservation.
- Go to "Reservation" > "Links" > "SecurityDeposit".
- Locate the SinglePage Validation Link for the Security Deposit Screen.
- Send this new link to the guest for entering updated credit card information.
- Once the guest has entered new card details, access your Stripe dashboard.
- Locate and delete the record associated with the incorrect credit card.
Important notes:
- This process is useful when a guest has entered incorrect card information or needs to update their payment method.
- The new link allows the guest to enter fresh card details without being redirected to old information.
- Always remove old card information from your Stripe dashboard to avoid accidental charges or pre-authorizations.
This process ensures a smooth booking experience and proper financial processing for security deposits.