Product FAQs
      Back to home
      1. Autohost Help Center
      2. FAQ
      3. Product FAQs

      How can I remove security deposits and my Stripe account from Autohost?

      To remove security deposits and your Stripe account from Autohost, follow these steps:

      1. Disable Security Deposits:
        • Log in to your Autohost account.
        • Navigate to the Guest Portal section.
        • Select the Security Deposit screen.

          sec dep screen
        • Disable or turn off the security deposit feature for all reservations.

          sec dep disable
      2. Remove Stripe Account:
        • In the same Security Deposit screen, locate the Payment Integration section
        • Follow the prompts to confirm the removal of your Stripe account from Autohost.

          stripe payment integration

      Note: If you encounter any issues or cannot find these options in your Autohost account, please contact Autohost support directly for assistance in removing security deposits and your Stripe account from the system.

      Important: Removing your Stripe account may affect other payment processing features in Autohost. Make sure you have alternative payment methods in place if needed.