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How can we download the Guest Portal Report for a specific reservation?
To download the Guest Portal Report for a specific reservation in Autohost:
- Open the Autohost dashboard.
- Locate and open the desired reservation.
- In the reservation details, look for the "Download Report" button.
- Click on "Download Report" to generate and download the Guest Portal Report.
This report contains valuable information about the guest and their reservation, which can be useful for various purposes, including:
- Addressing potential fraudulent behavior
- Responding to chargeback requests
Note: The Guest Portal Report is a comprehensive document that includes details submitted by the guest during the booking process. It's an essential tool for property managers to review guest information and maintain records for security and dispute resolution purposes.