How can we set up SMS messaging for guest communication in Autohost?

To set up SMS messaging for guest communication in Autohost, follow these steps:

1. Navigate to Message Templates: Go to Guest Portal > Messages > Message Templates in the Autohost dashboard.
   
   
2. Create a new SMS template:
   • If you're having issues modifying an existing template, create a new one.
   • Select "SMS" as the medium when creating the new message.
     
     
3. Compose your message:
   • Keep it under 420 characters.
   • Use appropriate tags (e.g., , , , , , , ).
   • Avoid HTML and text formatting.
   • Format the message like an SMS, not an email.
4. Save the new template.
5. Enable the new SMS template: Activate the newly created SMS template.
6. Disable the old template: If you're replacing an existing template, make sure to deactivate the old one.
7. Set timing rules: Update the timing rules for your SMS messages to ensure they are sent at appropriate times.
8. Test the template: Send a test message to ensure it works correctly.

Note: You can set up multiple SMS messages to be sent along with your email communications throughout the guest onboarding process. This can include messages like Guest Portal Invite, Reminder 1, and other notifications to improve guest response rates.