Learn about the 'Purpose of Stay' screen in the Guest Portal:
The Purpose of Stay Screen is designed to collect information about the guest's reason for visiting. Guests are prompted to select a category (e.g., business, pleasure, or both) and specify an experience (e.g., concert, sightseeing) that best describes their trip. This information helps property managers understand the guest's intentions and provides opportunities to enhance their stay by offering personalized recommendations and services.
Setting Up the Purpose of Stay Screen
Customizing the Purpose of Stay Screen in Autohost is a straightforward process. Here’s how you can do it:
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Log into Your Autohost Account:
- Navigate to Guest Portal > Screens > Purpose of Stay.
- Navigate to Guest Portal > Screens > Purpose of Stay.
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Enable the Purpose of Stay Screen:
- Toggle the Purpose of Stay Screen option ON to enable it for your guests.
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Experience Options
- Guest Options include: Party, Anniversary, Concert, Nearby Events, Sightseeing, Friends, Shopping, Hiking, Others
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Remove Party Option
- Party is an experience that guests can select when reporting the purpose of their stay. Even if your listing does not allow parties, you may still want to include it in the list of experiences. This can allow you to flag guests who report this as the purpose of their stay, and clarify the rules with them before arrival.
- If important for your requirements, however, you can choose to remove Party from the list of experiences for all, or a specific set of listings.
What the guest sees:
