When testing a Google Docs connection for the blocklist, the test will now show the number of rows parsed.
Users can now upload a csv of reservations to be created in one batch at the /create-reservations page in the dashboard.
Users can now request a new ID document to be validated. This is behind a feature flag and can be enabled for all users or for specific user types.
2024-10-3
Re-evaluation of reservations after they are marked as Verified or Approved can now optionally be disabled.
API users can now provide created_at date value when creating a reservation. In the case when there is a delay between a reservation being accepted by a PMS and the reservation being created in Autohost, including this field will ensure that the lead time for the reservation in the Dashboard reflects the time the reservation was actually initially received.
2024-09-30
Password Reset links will now be sent to all accounts when request in the Develop environment.
“Party” can now optionally be removed from the list of experiences on the Purpose of Stay screen, either globally or per-listing.
2024-09-9
Two-Factor Authentication enabled by default on all new accounts.
2024-08-26
Liveness can now be enabled for specific listings, rather than just only globally
2024-08-08
Mobile UI improvements to the dashboard: Search is available on mobile, and guest portal links can be copied just by tapping/clicking on them
Adds "Next Step" redirect to Thank You screen
2024-08-01
Adds "Signature" field to Authority Reporting
Background check has updated "What to Expect" copy
Adds a new "What to Expect" step to the start of IDV in the SDK. This is optional in the SDK, turned on for all users in our guest portal implementation.
2024-06-13
Included the PMS reservation object with each verification status webhook.
Fixed Apaleo Pay integration by providing the correct Shopper reference ID.
2024-05-30
Changed source mapping field for TrackHS integration.
Fixed HTTP Authorization header for Autohost webhooks.
2024-04-25
Implemented Callback Events Functionality for the Admin components in the SDK.
Created a daily reservations export and a dashboard screen, enabling customers to subscribe to daily exports of reservation data.
Enhanced the Address Details Display on the Security Deposit Screen, improving clarity and user experience.
Ensuring that the correct booking source field is pulled when importing reservations in the Apaleo integration, for accurate data alignment.
2024-04-11
Hostfully integration API upgraded to V3.
2024-04-01
Skipped owner reservations in the Guesty integration.
Added reset password support for sub-accounts.
2024-03-20
Improved the messaging on the "not found" page to instruct users to check back after 30 minutes for updates.
Enhanced the House Rules section with a pulsing checkbox and updated the error message copy to be more explicit, making it clearer for users.
Restricted the maximum height of logos to 100% of the container's height, preventing square logos from overflowing out of the top bar.
Updated the copy for the WhatToExpect/Home screen to better set user expectations.
In the Advanced Settings screen, updated the custom domain label to indicate that users should contact their success manager for assistance.
Added a "Declined" button with the number of declined reservations to the Reservations list, making it easier to track and manage declined bookings.
2024-03-14
Enhanced the guest portal Screen settings to prompt users to confirm if they want to keep unsaved changes before exiting, with a "save in progress" prompt added to most Guest Portal Settings tabs.
Updated labels for Stargate messages to clarify that they are sent and received by our system, improving communication transparency.
Modified the Guestlist screen to make the first name of Guest 1 read-only, as this information is already altered or confirmed by the guest in the Personal Info screen, ensuring data consistency.
2024-03-07
Introduced additional business rules for location distance, allowing property managers to configure exemptions for guests completing the Guest Profile on location (e.g., via kiosk) from being automatically flagged for review, provided no other flags are present.
2024-02-27
Enhanced Hospitable integration by removing listing duplications during onboarding for customers using the "connect" URL. Listings will now be synced post-configuration within the Hospitable dashboard.
Improved the ID verification process, specifically the back images and selfie verification steps, for better accuracy and user experience.
2024-02-20
Introduced an option to hide the feedback button in kiosk mode, activatable by a feature flag. Contact the customer success team for implementation on request.
Improvements on the “Usage Agreement” format.
2024-02-15
Updated the ReservationResults component in the SDK to display Top Recommendations and Top Concerns.
Improved user-facing error messages for fetch errors on the ID Verification product, enhancing clarity when network requests fail before reaching our servers.
Enabled guests to bypass payment validation if already completed via Adyen, and enhanced the clarity of Adyen payment validation failure messages on the Dashboard.
2024-02-08
Updated the Escapia integration to use the reservation number as the confirmation code, replacing the nativePMSID.
Added Superhog Guest ID and Stay ID to the reservation API for improved data access.
Added functionality for SDK users to hide the back of the ID image on the ReservationResults component.
