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      1. Autohost Help Center
      2. Listings

      Settings on a Listing Level

      Autohost provides a range of customizable settings that can be configured at the listing level, allowing property managers to tailor the guest screening and verification process to the specific needs of each property. This guide will walk you through the various settings that can be set up on a listing level in Autohost, ensuring that you can optimize the management of your properties.

      1. Custom Fields

      Custom fields allow you to add specific information to individual listings, such as door lock codes, special instructions, or any other relevant data.

      How to Set Up Listing Specific Custom Fields:

      1. Navigate to the Listings section.
      2. Select the listing you want to customize.
      3. Go to the Custom Fields tab.
      4. Click + ADD FIELD to create a new custom field.
      5. Enter the field name and value, then click Save.

      listing custom fields

      2. Usage Agreement

      Usage Agreements are designed to present a legally binding contract between the host and the guest.

      How to Set Up a Listing Specific Usage Agreement:

      1. Navigate to the Listings section.
      2. Select the listing you want to customize.
      3. Go to the Usage Agreement tab.
      4. Add or edit the Usage Agreement specific to the listing.
      5. Save the changes.

      listing usage agreement

      3. House Rules

      House rules set clear expectations for guests and help protect your property. These rules can be customized for each listing.

      How to Set Up Listing Specific House Rules:

      1. Navigate to the Listings section.
      2. Select the listing you want to customize.
      3. Go to the House Rules tab.
      4. Add or edit house rules specific to the listing.
      5. Save the changes.

      listing house rules

      4. Security Deposit / Damage Waiver

      Configure the security deposit amount and pre-authorization timing for each listing to ensure financial protection.

      How to Set Up  a Listing Specific Security Deposit/Damage Waiver:

      1. Navigate to the Listings section.
      2. Select the listing you want to customize.
      3. Go to the Security Deposits tab.
      4. Enable the  option.
      5. Set the security deposit amount and pre-authorization timing.
      6. Save the changes.

      listing sec dep

      5. Guest Portal Flow

      Customize the Guest Portal flow for each listing, including which screens are required, optional, or disabled.

      How to Customize Guest Portal Flow:

      1. Navigate to the Listings section.
      2. Select the listing you want to customize.
      3. Select the gear icon gear
      4. Use the dropdown menu beside each screen name to select default, required, or disabled.
      5. Save the changes.

      listing screen flow

      6. Messaging Templates

      Customize messaging templates for each listing to provide guests with tailored information and instructions.

      How to Customize Messaging Templates:

      1. Navigate to the Guest Portal > Messages section.
      2. Select the listing you want to customize.
      3. Edit the message templates to include listing-specific information.
      4. Save the changes.