Learn about the 'Welcome' screen in the Guest Portal:
The Welcome Screen is the initial screen that guests encounter when they access the Guest Portal. It serves as an introduction to your property and provides essential information about the check-in process. A well-designed Welcome Screen can make guests feel welcomed and informed, setting a positive tone for their stay.
Setting Up the Welcome Screen
Customizing the Welcome Screen in Autohost is a straightforward process. Here’s how you can do it:
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Log into Your Autohost Account:
- Navigate to Guest Portal > Screens > Welcome Screen.
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Enable the Welcome Screen:
- Toggle the Welcome Screen option ON to enable it for your guests.
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Customize the Greeting:
- Enter a personalized greeting message. Use placeholders like {guest_first_name} to automatically include the guest's name in the greeting.
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Add Property Information:
- Provide essential information about your property, such as check-in and check-out times, house rules, and amenities. Use bullet points or short paragraphs for clarity.
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Outline Instructions and Next Steps:
- Clearly outline the steps guests need to follow to complete the check-in process. Use numbered lists or bullet points to make the instructions easy to follow.
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Upload Images:
- Upload high-quality images of your property to make the Welcome Screen visually appealing. Ensure that the images are relevant and showcase the best features of your property.
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Save the Configuration:
- Click "Save" to finalize your settings.
What the guest sees:
