Background checks typically have the following timeframes and reasons for pending status:
- Normal Processing Time:
- Most background checks are completed within a few hours to a few days
- Exact timeframe varies depending on different factors
- Reasons for Pending Status:
- High volume of requests
- Delays in receiving information from external sources
- Need for additional verification or manual review
- Action Steps for Prolonged Pending Status:
- Double-check that guest information was submitted correctly
- Avoid resubmitting the same information multiple times
- Contact your account manager or support team for assistance, providing the specific reservation ID
For the most accurate and up-to-date information on background check processing times in your specific setup, please reach out to your designated support channel or account manager.