In the Autohost ID Verification process, there are two different methods for verifying a user's identity through facial recognition: Selfie and Liveness Check. Here's how they differ:
- Selfie:
- Part of the standard ID Verification process
- Requires users to simply upload a photo of themselves
- Integrated into the ID Verification flow along with ID Upload
- Liveness Check:
- An alternative method to the standard Selfie
- Requires users to take a picture of themselves imitating a specific random facial expression
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- Designed to add an extra layer of security to prevent fraud
Key Differences:
- Complexity: Selfie is a simple photo upload, while Liveness Check requires following specific instructions.
- Security: Liveness Check provides enhanced security by verifying that the person is present and responding to prompts in real-time.
- Fraud Prevention: Liveness Check helps prevent the use of stolen identities or social media photos for verification.
Important Notes:
- Liveness Check can be more challenging for guests to complete correctly, potentially leading to frustration if they don't follow the instructions precisely.
- Property managers can choose which method to use based on their security needs and guest experience preferences.
To adjust these settings:
- Go to Guest Portal > ID verification in your Autohost dashboard.
- Enable or disable the Liveness Check feature as needed.
Remember, while Liveness Check offers increased security, it's essential to balance this with guest convenience and satisfaction.