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Why are users experiencing delays in receiving verification codes?

Autohost users may experience delays in receiving verification codes for login due to several factors.

It's normal for verification codes to take a few minutes to arrive. In some cases, it may take up to 20 minutes for the code to be delivered.

Some Possible Reasons for Delays:

  • Email delivery times can vary depending on email service providers.
  • High email traffic or temporary server issues may cause delays.
  • Verification emails might be routed to spam/junk folders.
  • The system allows for multiple code requests. If you've requested multiple codes, you may receive them all at once, even after a delay.

 

What to do if you experience delays:

    • Be patient and wait for up to 20 minutes, as the code may arrive with a delay.
    • Check your spam/junk folder in case your email provider routed the message there.
    • If you don't receive the code after 20 minutes, you can try requesting a new code.

In most cases, the codes will eventually arrive, even if delayed.

If you consistently face problems receiving verification codes or experience delays longer than 20 minutes, contact Autohost support for assistance. Remember, while delays can be frustrating, they are usually temporary.

If you continue to experience significant delays or don't receive codes at all, reach out to Autohost's support team for further investigation and assistance.