Why are guests still receiving Autohost verification emails for Airbnb bookings, and how can we prevent this?

Guests may still be receiving Autohost verification emails for Airbnb bookings due to several reasons:

1. Booking Source Configuration: Reservations may be coming from an unexpected booking source.
2. Incorrect Source Identification: The system may not be correctly identifying Airbnb bookings.
3. Bulk Import Issues: A recent bulk import of reservations might have triggered verification emails for existing bookings.

To prevent Autohost verification emails for Airbnb bookings:

1. Review Booking Source Settings:
   • Ensure a specific booking source is set up for Airbnb reservations.
   • Verify this source is configured to bypass ID verification.
2. Check Source Field Formatting:
   • Double-check how the source field is written for Airbnb reservations.
   • Ensure it matches Autohost's expectations (e.g., "Airbnb" or "airbnbOfficial").
3. Update Autohost Settings:
   • Configure Autohost to auto-approve Airbnb guests.
   • Consider setting up a rule to bypass Autohost for Airbnb reservations.
4. Consult with Autohost Support:
   • Reach out for assistance in properly configuring your account.
   • Provide sample reservation IDs from Airbnb bookings.

If issues persist after implementing these steps, contact Autohost support for further assistance.