---
title: Why are risk colors changing after guests complete the verification portal?
description: Risk colors in Autohost are dynamic and can change as guests provide more information and complete the verification portal. This process ensures that the risk assessment is based on the most up-to-dat
---
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# Why are risk colors changing after guests complete the verification portal?
Risk colors in Autohost are dynamic and can change as guests provide more information and complete the verification portal. This process ensures that the risk assessment is based on the most up-to-date information available. Here's why and how risk colors may change:
1. Initial Assessment:
- When a reservation is first received, Autohost assigns an initial risk color based on the available information.
2. Verification Portal Completion:
- As guests complete the verification portal, they provide additional details and documentation.
3. Reassessment:
- Autohost's system continuously reassesses the risk level based on the new information submitted.
4. Potential Causes for Changes:
- ID and Selfie Mismatch: If the system cannot match the photo on the ID with the provided selfie, it may increase the risk level.
- Additional Guest Information: Details about accompanying guests or the purpose of the stay may impact the risk assessment.
- Discrepancies: Any inconsistencies between the initial booking information and the details provided in the portal can affect the risk color.
5. Manual Review:
- In some cases, the system may flag a reservation for manual review if it detects potential issues or requires human verification.
Remember that risk color changes are a normal part of Autohost's comprehensive screening process, designed to provide the most accurate risk assessment based on all available information.
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