Why are variables not working in emails for a specific property?

Variables may not be working in emails for a specific property due to missing or incorrect setup of custom variables. Here's how to understand and resolve this problem:

1. Check Custom Variable Setup:
   • Access the listing's custom variable settings in your Autohost account.
   • Ensure each listing has specific values assigned to all relevant variables.
2. Add or Update Custom Variables:
   • Navigate to Autohost > Listings > Select Applicable Listing > Custom Fields
   • Edit existing variables or add new ones as needed

By properly setting up and maintaining property-specific variables, you can ensure accurate communication with your guests and enhance their overall experience.