How are you using and storing my (the guests') data?

At Autohost, we take data privacy and security very seriously. Here's how we handle guest data:

  1. Data Storage and Security:
    • We use industry-leading security practices to keep your information safe and protected.
    • Guest information is stored securely on the Autohost platform.
  2. Data Storage Duration: 
    • We store guest data for the minimum length of time as required by local authorities and/or insurance providers. This ensures compliance with legal and regulatory requirements while minimizing unnecessary data retention.
  3. Data Ownership: 
    • Any data submitted to Autohost belongs to the account owner (the property management company you're booking with). We do not claim ownership of your personal information.
  4. Data Protection: 
    • Autohost is dedicated to user data protection. We implement robust security measures to safeguard your information.
  5. Data Sharing Policy: 
    • We do not share or sell guest data to third parties. Your information is used solely for the purpose of verifying your identity and ensuring a safe environment for all guests.
  6. Purpose of Data Collection: 
    • The collection of guest information (such as ID and payment validation) is necessary to:
      1. Foster a safe environment for all guests
      2. Meet local legislative requirements
      3. Verify guest identities
  7. Marketing Usage: 
    • We want to assure you that your data will not be used for marketing purposes.
  8. Data Deletion: 
    • If you decide not to stay at a property and want your data deleted from our system, you can request this through the property management company you booked with. They will forward the request to us, and we will process it within our standard turnaround time, which is typically one month.
  9. Privacy Policy: 
    • For more detailed information about our data handling practices, please refer to our comprehensive Privacy Policy, which is available on our website.