How can we customize security deposit settings for different booking channels?

Autohost allows you to customize security deposit settings for different booking channels through a feature called Source Settings in the Guest Portal. Here's how you can manage this:

  1. Access the Guest Portal section in your Autohost dashboard.
  2. Look for the Source Settings feature, which allows you to customize the guest portal experience based on the booking source.
  3. For each booking source (e.g., Marriott, Airbnb, VRBO), you can customize which screens are "disabled" or "required" in the Guest Portal flow.
  4. To customize:
    • Locate the booking source in your Source Settings.

      new booking source
    • Disable the security deposit section for reservations.

      booking source screens
    • This ensures that guests won't see the security deposit screen, as this booking source facilitates their own security deposits.
  5. For other booking sources, you can keep the security deposit section active or customize it as needed.
  6. These settings allow you to have different Guest Portal flows for different booking sources, giving you the flexibility to adapt to each platform's requirements.

For more detailed information on customizing your guest portal and using Source Settings, refer to Autohost's knowledge base article: https://help.autohost.ai/knowledge/how-to-customize-the-guest-portal#source-settings