Guest Portal Screen Configuration
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      1. Autohost Help Center
      2. Guest Portal Setup
      3. Guest Portal Screen Configuration

      Time Info Edit Screen

      Learn about the 'Time Info Edit' screen in the Guest Portal.

      The Time Info Edit Screen is designed to help property managers with small portfolios manage check-in and check-out times. By collecting information about guests' expected arrival and departure times, property managers can better plan cleaning schedules and ensure smooth transitions between bookings. This screen is particularly useful for properties that do not use digital products and fees for early check-in or late check-out billing.

      Setting Up the Time Info Edit Screen

      Customizing the Time Info Edit Screen in Autohost is a straightforward process. Here’s how you can do it:

      1. Log into Your Autohost Account:

        • Navigate to Guest Portal > Screens > Time Info Edit.

          GP - SCREENS

      2. Enable the Time Info Edit Screen:

        • Toggle the Time Info Edit Screen option ON to enable it for your guests.

      3. Customize the Time Options:

        • Customize the time options based on your property's check-in and check-out policies. Ensure that the options are clear and easy for guests to select.

      4. Set Field Requirements:

        • Determine which fields are mandatory for guests to complete. Mark these fields as required to ensure that all essential information is collected.

      5. Save the Configuration:

        • Click "Save" to finalize your settings.

      Here's what the Guest will see:

       

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      The time options are:

      1. Sourced from your PMS therefore they cannot be edited by you or the Guest.
      2. Visible on the Reservation Details page, but will not sync back to the PMS. 

      We hope to improve the functionality of this feature in the near future as we continue to gather more feedback from clients on its use case. 

      This screen is not meant to be used in conjunction with the Digital Products and Fees screen.

      If you wish to bill guests for early check-in and late check-outs, follow these steps:

      1. Disable the Time Edit Screen in the Guest Portal.
      2. Read Upsells and Digital Products on Guest Portal for further instructions.
      3. Contact your Autohost Account Manager if you have questions.