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Autohost Help Center
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Best Practices
  • Start Here >>
    • 1. Connect Your PMS to Autohost
    • 2. Set Up Your Account
    • 3. Set Up Your Messages
    • 4. Test Your New Message Flow
    • 5. Launch!
  • Settings & Preferences
    • Learn about the Guest Portal Screens
    • Questions about the Guest Portal
    • Guest Portal
  • Training Materials
    • Going Live
  • How Things Work
    • Features
    • Questions about Message Setup
    • Questions about Stargate
    • Questions about Slack integration
  • How to Interpret Results
    • Possible Values for Tests
  • Best Practices
    • Airbnb
    • Answering Guest Questions
    • Booking Channels
    • Autohost Checks
  • FAQ
  • API
  • Integrations
  • Autohost Starter
      Back to home
      1. Autohost Help Center
      2. Best Practices
      • Start Here >>
        • 1. Connect Your PMS to Autohost
        • 2. Set Up Your Account
        • 3. Set Up Your Messages
        • 4. Test Your New Message Flow
        • 5. Launch!
      • Settings & Preferences
        • Learn about the Guest Portal Screens
        • Questions about the Guest Portal
        • Guest Portal
      • Training Materials
        • Going Live
      • How Things Work
        • Features
        • Questions about Message Setup
        • Questions about Stargate
        • Questions about Slack integration
      • How to Interpret Results
        • Possible Values for Tests
      • Best Practices
        • Airbnb
        • Answering Guest Questions
        • Booking Channels
        • Autohost Checks
      • FAQ
      • API
      • Integrations
      • Autohost Starter

      Best Practices

      Learn the best way to set up your disclaimers, handle cancellations and more.
      • What are business rules?
      • Protecting Guest Information
      • How should I handle last-minute reservations?

      Airbnb

      • How do I ensure guests from Airbnb receive my email messages?
      • Abiding by Airbnb's Off-Platform Policy
      • Autohost and Airbnb
      • Are Airbnb guest reviews considered a factor in the risk rating?

      Answering Guest Questions

      • Engaging with your Guests: Autohost Privacy and Security Principles
      • Damage Waiver ToS
      • Why is the ID upload failing?

      Booking Channels

      • Sample Messaging for OTAs
      • I declined a guest in Autohost—now what?

      Autohost Checks

      • How to create a screening criteria for Background Check results
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      Autohost Help Center
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      • Go to Autohost.ai
      • Contact us
      • Go to Customer Portal
      • Sign in