Autohost Help Center
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Best Practices
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1. Connect Your PMS to Autohost
2. Set Up Your Account
3. Set Up Your Messages
4. Test Your New Message Flow
5. Launch!
Settings & Preferences
Learn about the Guest Portal Screens
Questions about the Guest Portal
Guest Portal
Training Materials
Going Live
How Things Work
Features
Questions about Message Setup
Questions about Stargate
Questions about Slack integration
How to Interpret Results
Possible Values for Tests
Best Practices
Airbnb
Answering Guest Questions
Booking Channels
Autohost Checks
FAQ
API
Integrations
Autohost Starter
Back to home
Autohost Help Center
Best Practices
Start Here >>
1. Connect Your PMS to Autohost
2. Set Up Your Account
3. Set Up Your Messages
4. Test Your New Message Flow
5. Launch!
Settings & Preferences
Learn about the Guest Portal Screens
Questions about the Guest Portal
Guest Portal
Training Materials
Going Live
How Things Work
Features
Questions about Message Setup
Questions about Stargate
Questions about Slack integration
How to Interpret Results
Possible Values for Tests
Best Practices
Airbnb
Answering Guest Questions
Booking Channels
Autohost Checks
FAQ
API
Integrations
Autohost Starter
Best Practices
Learn the best way to set up your disclaimers, handle cancellations and more.
What are business rules?
Protecting Guest Information
How should I handle last-minute reservations?
Why is important for me as the property manager to ensure I have an updated Privacy Policy that includes biometric data, if this is collected by AutoHost?
Airbnb
How do I ensure guests from Airbnb receive my email messages?
Abiding by Airbnb's Off-Platform Policy
Autohost and Airbnb
Are Airbnb guest reviews considered a factor in the risk rating?
Answering Guest Questions
Engaging with your Guests: Autohost Privacy and Security Principles
Damage Waiver ToS
Why is the ID upload failing?
Booking Channels
Sample Messaging for OTAs
I declined a guest in Autohost—now what?
Autohost Checks
How to create a screening criteria for Background Check results
